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Programme Assurance
An experienced client-side lead who keeps your agency, budget and go-live on track, so your team can keep trading.
Monthly retainer, 3-month minimum
From £3,600 a month
Hypercare month included after go-live
Most overruns are management problems, not technical ones
Projects rarely fail because the code is hard. They fail because decisions drift, risks aren’t owned and nobody on the client side has done this before.
31%
of IT projects finish on time, on budget and in scope
64%
of data migrations exceed budget
Is this for you?
■ You’re about to start a replatform and nobody in-house has led one.
■ Your project is running late or over budget, and you’re not sure why.
■ Every status report says green, but go-live keeps moving.
■ The relationship with your agency is becoming adversarial.
What you get
✓ Steering committee set-up and chairing, with clear decisions and owners.
✓ Risk, issue and dependency tracking that’s actually used.
✓ Budget and scope control, including change requests.
✓ Constructive challenge to your agency and suppliers.
✓ A go-live readiness review before you switch over.
✓ A monthly board report in plain English.
✓ One month of hypercare after go-live, included.
Price
Core
4 days a month
£3,600 a month
Extended
8 days a month
£6,800 a month
Invoiced monthly in advance. Three-month minimum, then rolling with 30 days’ notice.
Experience you can lean on
We’ve built a PMO from scratch and chaired the steering committee with the CEO, CMO and CTO, running 20+ projects a year on a multi-million-pound budget, including a seven-figure enterprise replatform with international suppliers. We’ve also run delivery from the agency side, so we know what a fair challenge looks like. Read the replatform story →
What happens next
After go-live, many clients keep us on as their Fractional Head of Ecommerce, or add Performance Reporting to measure what the new platform delivers.
Questions
Can you join a project that’s already in trouble?
Yes. We start with a two-week stabilisation review, then agree a recovery plan.
Will this upset our agency?
Good agencies welcome a capable client-side lead; it speeds up decisions. We’re firm but fair.
Do you replace our project manager?
No. We work above the project level, alongside your PM and the agency’s.
